Client Privacy Statement

At Sunland Translations, we understand that our clients value their privacy, and we are committed to protecting it. We take all necessary steps to ensure your information’s confidentiality, integrity, and availability. We comply with all relevant privacy laws and regulations.

Collection of Personal Information

We collect personal information from our clients to provide them with our translation services. The personal information we collect may include your name, email address, mailing address, phone number, and other information necessary to provide you with our services. We collect this information through our website, email, phone, and in person.

Use of Personal Information

We use the personal information we collect from our clients to provide them with our translation services. We may use your personal information to communicate with you about our services, provide you with quotes, process your payments, and deliver your translations

Disclosure of Personal Information

We may disclose your personal information to our third-party vendors who provide services to us, such as payment processors, translators, and other service providers. We require our vendors to maintain the confidentiality and security of your personal information and to use it only for the purposes for which we disclose it to them.

We may also disclose your personal information to comply with applicable laws and regulations or to respond to a subpoena, court order, or other lawful requests for information.

Security of Personal Information

We take all necessary steps to protect your personal information’s confidentiality, integrity, and availability. We use industry-standard security measures to protect your information from unauthorized access, use, disclosure, or alteration.

Retention of Personal Information

We retain your personal information for as long as necessary to provide you with our translation services and to comply with applicable laws and regulations. We may also retain your personal information for a longer period if required by law or if necessary to protect our legal rights.

Updating Your Personal Information

You may update or correct your personal information at any time by contacting us through our website, email, or phone.

Contact Us

Please contact us if you have any questions or concerns about our Client Privacy Statement.

Vendor Privacy Statement

At Sunland Translations, we understand the importance of protecting the privacy of our vendors. As a provider of translation services, we rely on the expertise of our vendors to ensure that we are able to deliver high-quality translations to our clients. We are committed to maintaining the trust of our vendors and protecting their privacy in accordance with applicable laws and regulations.

Collection and Use of Information

We collect information from our vendors when they apply to work with us. This information includes personal details, such as their name, email address, phone number, and address, as well as professional details, such as their areas of expertise, education, and work experience. We use this information to evaluate their qualifications for working with us, to communicate with them about job opportunities, and to pay them for their services. We may also use this information to conduct background checks or other due diligence as required by law or by our clients

Confidentiality and Security

We recognize that our vendors may have access to sensitive and confidential information as part of their work with us. We take appropriate measures to ensure that this information is protected and kept confidential. This includes implementing physical, technical, and administrative safeguards to prevent unauthorized access, use, or disclosure of information.

Disclosure of Information

We do not sell or share vendor information with third parties for marketing purposes. We may disclose vendor information to our clients as necessary to perform translation services or as required by law or legal process. We may also disclose vendor information to our affiliates, contractors, and service providers who assist us in carrying out our business operations, such as payment processing or background checks.

Data Retention

We retain vendor information only as long as necessary to fulfill the purposes for which it was collected or as required by law. We take appropriate measures to dispose of vendor information securely when it is no longer needed.

Changes to this Privacy Statement

We reserve the right to modify or update this vendor privacy statement at any time. We encourage our vendors to check this statement periodically for any changes. If we make any material changes to this statement, we will notify our vendors by email or by posting a notice on our website.

Contact Us

Please contact us if you have any questions or concerns about our vendor privacy practices.